Pharmaceutical industry, Weybridge, UK, global player, recently acquired by Clinigen Group plc. Connecting medicine and patients across the globe, through Managed Access Programs (MAP). Providing valuable pre- clinical trial data services to the manufacturers. Provides access to medicines for over 100,000 patients per year. Have to date successfully delivered more Managed Access Programs than anyone else.
Success in Managed Access Programs, but manpower heavy processes in capturing and analysing/reporting on these Error prone manual procedures in the pharmaceutical space – not a good mix Wanted to extend service offering to include real world clinical trial data.
General push in the market towards extending online presence/brand and allow customers to service themselves at their convenience. A strong wish to be at the forefront of this evolution
In the middle of core E-Business Suite implementation with multiple freelancers but little expertise in customer facing applications.
Implementation of the E-Business suite webshop platform (iStore and iSupport) and fully utilising the bi-directional integration with backend ERP to modules like Order Management, Pricing, Shipping, Invoicing, Service, Product Master and Customer Master.