As part of Ammeraal Beltech Modular, Uni-Chains is one of the world’s leading manufacturers of plastic modular belts and chains for internal transport, having a large range of products for various industries – such as automotive, corrugated and food.
Uni-Chains has sales offices in more than 10 countries and receives 60,000-70,000 customer inquiries annually. In order to deliver a high and consistent quality across geographies, while having short response times demanded by customers, it is critical that sales and customer support have easy access to updated product and price information as well as an effective system to support the process from inquiry to delivery.
SolutionSpace implemented the Oracle Configurator and Advanced Pricing modules in the existing Oracle E-Business Suite solution. They have built configurable production BOMs with associated operations and built a web interface for capturing customer needs and configuring a product solution that meets the customer's needs.