​Sales & Product Configuration

Sales and product configuration has been around for many years, but it is only recently that it has emerged as an important topic for companies that want to streamline their sales efforts for complex products and services – across multiple sales channels.

Configuration is often used in situations where the complexity and amount of variations in the company's product range is especially large, which makes it difficult for sales to respond qualified to customer inquiries and often resulting in errors flowing freely to manufacturing, where they cause increased cost, returns and general waste. Help for managing complexity can save both time and money and help to increase customer satisfaction.​

The use of configuration can also be an important element in selling your products on a web-shop. Customers do not necessarily know your internal product codes as well as order handlers and they will most likely make even more mistakes if they are not guided through selections to put the right product together. At the same time, they can be asked whether they also want extra accessories or a service agreement. Guided selling helps to increased sales and higher profits.

​Implementing Configuration made easy

To implement configuration solutions is never an easy task, mainly because of the in-depth knowledge it takes about product features, structures, constraints and customer requirements. Furthermore, there is often a need for standardization and/or modularization, often requiring cross-organizational involvement and strategic level decisions. We use the 'Product Family Master' method developed at DTU and well tested in practice to describe the product, variance and limitations. The method is also an unrivalled tool to open the doors into the more technical departments of the company and release their knowledge to create better sales.

Most ERP systems were originally built to manage product ranges with a certain predictability, each product can be described unambiguously and equipped with a static bill of material (BOM). Over the past years, the demand for variation has exploded and the speed with which companies are expected to introduce new products has increased correspondingly. The result of this development is that it gets harder and harder to keep up with the maintenance of product master data in the systems and the renewed focus on product configuration improves the potential for earnings improvement dramatically.​​

SolutionSpace has more than 10 years of experience in introducing sales and product configuration, also called CPQ solutions as integrated elements of ERP systems as well as independent solutions to support both configure-to-order and engineer-to-order situations. Oracle E-Business Suite and JD Edwards systems both have strong sales and product configuration solutions built in - and those we know well. Oracle often point to SolutionSpace when their customers want to explore the possibilities of introducing configuration technology.

If your company’s systems does not have sufficient sales and product configuration capacity, we also offer implementation and integration of solutions with independent configurators as offered by Configit, Tacton or others.

Read how the implementation of CPQ can help increase the effectiveness of your sales channels.


Or read how SolutionSpace helped GEA Process Engineering with the implementation of Oracle's configuration technology to both increased sales and improved earnings on the projects sold.​ 

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